Hello – I am delighted that you have found our website and are curious about the hotel. We believe that an attentive friendly staff makes all the difference when creating a Great Hotel Guests Love. Not a day goes by that my team isn’t appreciative of the opportunity to meet new people and make new friends. The sentiment “it’s a small world” hits home with us daily. I encourage you to ask questions, share your experiences, and present new ideas. Each will be used to strengthen our culture for continuous improvement.
Our Address
310 Pearl Street NW
Grand Rapids, MI 49504
Get in Touch
1-800-HOLIDAY
(616) 235-7611
(616) 235-1995
[email protected]
Connect With Us
Holiday Inn Grand Rapids Downtown’s experienced and friendly guest service team is on hand 24 hours a day to provide inside information on how to make the most of your trip to Grand Rapids. We can’t wait for your arrival. If you have questions, would like further information or would just like to confirm your reservation, please contact Guest Services.
Heather Emmons | General Manager
(616) 235-1405
Whether you would like to ask a question, make a reservation, or inquire about semi-private dining, we are just a phone call away. Experience West Michigan’s favorites and a few items with a new twist.
Angela DeRidder | Food & Beverage Director
(616) 235-9171
If you are searching for banquet or meeting space, then search no more. For a group of individuals traveling to Grand Rapids with overnight accommodation needs, we offer discounted rates for groups of 10 rooms or more. Perhaps you are in need of a reduced rate for your corporation; if so we can help reduce travel costs with a locally negotiated rate. Contact our sales team – they’ll take care of all the details.
Amanda P. Hunt | Director of Sales
(616) 459-1703
If you recently stayed with us and realized you’ve left something behind, please contact our Executive Housekeeper.
Sarah Berry | Executive Housekeeper
(616) 459-1272
Plan a romantic getaway with that special someone. Start with delicious chocolate-dipped strawberries and chilled champagne, followed by a tasty dinner at our Burger Theory restaurant with a $30 USD credit or if you prefer to use it towards a morning breakfast in bed. Sleep in and enjoy a complimentary 2 PM late checkout. Package excludes alcohol and must be booked 2 days in advance.
Plan a romantic getaway with that special someone. Start with delicious chocolate-dipped strawberries and chilled champagne, followed by a tasty dinner at our Burger Theory restaurant with a $30 USD credit or if you prefer to use it towards a morning breakfast in bed. Sleep in and enjoy a complimentary 2 PM late checkout. Package excludes alcohol and must be booked 2 days in advance.
Exclusive to IHG® Rewards members – Earn 1,000 bonus IHG® Club points for your stay when you book this Package. A stay is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out. Membership in IHG® Rewards is free! Points can be redeemed at any time for a variety of rewards, including free hotel stays starting at just 10,000 points, airline miles, merchandise and more.
The health and safety of our associates and guests is a top priority. As the COVID-19 situation continues to evolve, we are actively monitoring guidance provided by public health officials and we want to assure our visitors that additional sanitary measures are in place to maintain a healthy environment and limit the spread of germs. In addition to our regular and very thorough cleaning procedures, we are currently taking extra precautions, including:
We look forward to the opportunity to welcome you soon!